- Radio signal strength between the sensor and the hub (no connection / poor / average / good).
If there is no connection between the sensor and the hub, then check whether the hub is turned on. If the hub is off, turn the hub on and again check the signal strength on the sensor settings screen. Then check whether there are any objects obstructing radio signal (for example, metal objects or mirrors) between the hub and the sensor. Change the sensor installation location so that radio signal could pass between devices without obstructions. Check whether the sensor is installed within radio signal range of the hub. If the sensor is installed too far from the hub, then move it to a new place where connection between the sensor and the hub will be restored.
The location of the hub also affects the signal strength. In some cases even a slight displacement of the hub or even its rotation gives a significant improvement in a quality of its communication with sensors.
- Battery status (OK or low battery).
Replace the battery as soon as possible after you receive a push-notification about low battery in the Livicom app. Information about low battery will also be displayed in the event log and on the sensor settings screen.
- Status of the sensor enclosure (open or closed).