WEBSITE, APP, AND SERVICE PRIVACY POLICY
1. DEFINITIONS
1.1. Website means a website on the Internet at https://smartlivi.com/.
1.2.App means an official Livicom mobile app added by the Developer to the Website in the «App» section, as well as on the Apple App Store and Google Play Market on behalf of the Developer
1.3. Livicom Service (Service) means a service that enables Subscribers to remotely receive information about various indicators of Devices, to control devices via the Internet.
1.4. App Developer means Stels Scientific and Production Enterprise OOO (Stels NPP OOO) located at 1 Sozidaniya St., Tomsk, Tomsk Region, 634055, Russia.
1.5. Website Administration means Stels Scientific and Production Enterprise OOO located at 1 Sozidaniya St., Tomsk, Tomsk Region, 634055, Russia OGRN 1027000883480, INN 7017033818.
1.6. User means a Website user duly registered and using the App.
1.7. Subscriber means a natural person (citizen) receiving the Service under an offer agreement of the Service Terms.
1.8. Policy means this Website, App, Service Privacy Policy.
1.9. Company means Stels Scientific and Production Enterprise OOO located at 1 Sozidaniya St., Tomsk, Tomsk Region, 634055, Russia.
1.10. Partner Company means a legal entity providing services to the Subscriber based on data received by the Subscriber in the App.
1.11. Automatic Processing of Personal Data means the processing of personal data by automated means.
1.12. Blocking of Personal Data means temporary termination of personal data processing (unless the processing is required to clarify personal data).
1.13. Personal Information System means a set of personal data contained in databases, and information technologies and technical means that provide its processing.
1.14. Depersonalization of Personal Data means actions, as a result of which it is impossible to determine without the use of additional information to what specific User or other data subject the personal data belongs.
1.15. Processing of Personal Data means any action (operation) or a set of actions (operations) performed using automated means or without using such means with personal data, including collection, recording, systematization, accumulation, storage, rectification (updating, modification), retrieval, use, transfer (dissemination, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.16. Provision of Personal Data means actions intended to disclose personal data to a certain person or a certain group of persons.
1.17. Dissemination of Personal Data means any actions intended to disclose personal data to an indefinite group of persons (transfer of personal data) or have personal data accessed by an unlimited number of persons, including publication of personal data in mass media, placement in information and telecommunications networks or other provision of access to personal data.
2. GENERAL TERMS
2.1. This Policy defines the procedure for processing and protection of information about users, which can be received by Stels NPP OOO when the User uses services/goods, non-exclusive license provided including through the website, services, programs used by Stels NPP OOO and/or Partner Companies (hereinafter – the Website, Services).
2.2. The purpose of this Policy is to ensure proper protection of personal data, which the User provides about themselves on their own when using the Website, Services in the process of applying for goods/services, information, non-exclusive license, against unauthorized access and disclosure.
2.3. Relations related to collection, storage, dissemination and protection of information provided by the User shall be governed by this Policy, other official documents of Stels NPP OOO and the current legislation of the Russian Federation.
2.4. The Company may amend this Policy. In case of any changes to the Policy, the Company shall notify the users by placing a revised version of the Policy on the Website and in the App.
2.5. By using the App, Website and Services the User fully agrees to the terms hereof.
2.6. If the User does not agree to the terms hereof, the use of the Website and/or Apps, as well as Devices, shall be immediately discontinued.
3. PURPOSES OF COLLECTION, PROCESSING AND STORAGE OF INFORMATION PROVIDED BY USERS OF THE WEBSITE, APP, SERVICES
Personal Data shall be processed by the Company in order to perform obligations regarding the use of the App towards the users; by Stels NPP OOO in order to perform obligations under Livicom service agreement; by Stels NPP OOO in order to organize and conduct (including with the involvement of third parties) loyalty programs, marketing and/or promotion strategies, research, surveys and other activities; in order to market services and/or goods of Stels NPP OOO and/or partners of Stels NPP OOO by directly contacting customers of Stels NPP OOO using various means of communication, including, but not limited to, phone, email, Website, App, etc.; for other purposes, if actions of Stels NPP OOO are not in conflict with the current legislation.
4. CONTENT OF INFORMATION ABOUT USERS
As part of the Service, the developer shall store, process, provide the Partner Companies with user information that includes:
4.1. Personal data of users provided by users and required for the Service to be delivered and the App to be used: telephone number, name, profile photo, contact list, address and information posted by the user in the section «Profile» and «Settings» in the App;
4.2. Other information about the Users, which includes complete information about physical or virtual devices connected to the App, as well as their settings and specifications; additional data obtained when accessing the App, including data about technical means (devices), technological interaction with the App (including IP address, type of User's operating system, type of User's mobile phone, geographical location, Internet connection provider).
4.3. Additional information about users provided by Partner Companies delivering services to users based on the App, with the consent of users, in particular: Subscriber's account number, installed equipment;
4.4. Information obtained by the Developer as a result of user actions when using the Apps.
5. TERMS OF PROCESSING OF PERSONAL DATA PROVIDED BY USERS AND ITS TRANSFER TO THIRD PARTIES
5.1. The Company shall take all necessary measures to protect the User's personal data from illegal access, modification, disclosure or destruction.
5.2. Stels NPP OOO shall provide access to User's personal data only to those employees, contractors and Partner Companies, which need this information to ensure the operation of the Website, App and provision of the Service, sale of goods, User's obtaining of a non-exclusive license, provision of information to the User.
5.3. Stels NPP OOO shall have the right to use the information provided by the User, including personal data, in order to ensure the compliance with the requirements of the current legislation of the Russian Federation (including in order to prevent and/or suppress unlawful and/or illegal actions of the Users). Information provided by the User may be disclosed only in accordance with the current legislation of the Russian Federation by order of court, law enforcement agencies, as well as otherwise provided for by the legislation of the Russian Federation.
5.4. Stels NPP OOO shall not verify information provided by the User and assume that the User, in good faith, provides reliable and complete information, makes sure that changes to the previously provided information if needed are made in due time, including, but not limited to, changing a phone number.
5.5. The time period for personal data processing shall be unlimited. The User may at any time withdraw their consent to personal data processing by emailing a notice to the Company to admin@livicom.ru marked «Withdrawal of Consent to Personal Data Processing».
6. TERMS OF USE
6.1. By providing services for the use of Apps the Developer acting reasonably and in good faith shall assume that the users:
– have all necessary rights that allow them to install and use the Apps.
– indicate reliable information about themselves in the scope required to use the Apps;
– acknowledge that information posted as a result of their use of Apps may become known to other users of the Apps, may be copied and disseminated by such users;
– acknowledge that certain kinds of information shared by them with other users and Partner Companies while using the Apps cannot be deleted by them;
– have read this Policy, agree to it and assume the rights and obligations specified herein.
6.2. When using the Website, App, Service, the users shall confirm that they:
– have all necessary rights that allow them to apply for and use the Website Services;
– indicate reliable information about themselves in the scope required to use the Services;
– acknowledge that information on the Website and in the Apps posted by Users about themselves may become known to third parties not specified in this Policy and may be copied and disseminated by them;
– agree to receiving text messages and calls in order to inform about alarm activation;
– have read this Policy, agree to it and assume the rights and obligations specified herein. Reading the terms of this Policy and registration in the App or on the Website shall be the User's written consent to collection, storage, processing and transfer to third parties of personal data provided by the User.
7. MODIFICATION AND DELETION OF PERSONAL DATA
7.1. The User may at any time modify (update, supplement) their personal information or part thereof in the relevant sections of the Website, App. If necessary, the User may request to update, supplement the information about themselves by emailing a notice to the Company to admin@livicom.ru marked «Personal Data Update». The User shall take care of making changes to the previously provided information, its updating in due time, otherwise Stels NPP OOO is not responsible for non-receipt of notifications, goods/services, etc.
7.2. The User may also delete personal information provided by the User within a certain account by emailing a notice to the Company to admin@livicom.ru marked «Deletion of Personal Data». At the same time, account deletion may result in impossibility to use some Services.
8. REVISION OF PRIVACY POLICY. APPLICABLE LAW
8.1. Stels NPP OOO has the right to make changes to this Privacy Policy. When changes are made to the current version, the date of the last update shall be indicated. The revised version of the Policy shall enter into force when it is posted, unless otherwise provided for by the revised version of the Policy.
8.2. This Policy and relations between the User and Stels NPP OOO arising in connection with the application of the Privacy Policy shall be subject to the law of the Russian Federation.
9. FEEDBACK. QUESTIONS AND SUGGESTIONS
9.1. All suggestions or questions regarding this Policy shall be communicated to the Support Service of Stels NPP OOO by e-mail support@livicom.ru or by phone: 8 (3822) 488-506.
1.1. Website means a website on the Internet at https://smartlivi.com/.
1.2.App means an official Livicom mobile app added by the Developer to the Website in the «App» section, as well as on the Apple App Store and Google Play Market on behalf of the Developer
1.3. Livicom Service (Service) means a service that enables Subscribers to remotely receive information about various indicators of Devices, to control devices via the Internet.
1.4. App Developer means Stels Scientific and Production Enterprise OOO (Stels NPP OOO) located at 1 Sozidaniya St., Tomsk, Tomsk Region, 634055, Russia.
1.5. Website Administration means Stels Scientific and Production Enterprise OOO located at 1 Sozidaniya St., Tomsk, Tomsk Region, 634055, Russia OGRN 1027000883480, INN 7017033818.
1.6. User means a Website user duly registered and using the App.
1.7. Subscriber means a natural person (citizen) receiving the Service under an offer agreement of the Service Terms.
1.8. Policy means this Website, App, Service Privacy Policy.
1.9. Company means Stels Scientific and Production Enterprise OOO located at 1 Sozidaniya St., Tomsk, Tomsk Region, 634055, Russia.
1.10. Partner Company means a legal entity providing services to the Subscriber based on data received by the Subscriber in the App.
1.11. Automatic Processing of Personal Data means the processing of personal data by automated means.
1.12. Blocking of Personal Data means temporary termination of personal data processing (unless the processing is required to clarify personal data).
1.13. Personal Information System means a set of personal data contained in databases, and information technologies and technical means that provide its processing.
1.14. Depersonalization of Personal Data means actions, as a result of which it is impossible to determine without the use of additional information to what specific User or other data subject the personal data belongs.
1.15. Processing of Personal Data means any action (operation) or a set of actions (operations) performed using automated means or without using such means with personal data, including collection, recording, systematization, accumulation, storage, rectification (updating, modification), retrieval, use, transfer (dissemination, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.16. Provision of Personal Data means actions intended to disclose personal data to a certain person or a certain group of persons.
1.17. Dissemination of Personal Data means any actions intended to disclose personal data to an indefinite group of persons (transfer of personal data) or have personal data accessed by an unlimited number of persons, including publication of personal data in mass media, placement in information and telecommunications networks or other provision of access to personal data.
2. GENERAL TERMS
2.1. This Policy defines the procedure for processing and protection of information about users, which can be received by Stels NPP OOO when the User uses services/goods, non-exclusive license provided including through the website, services, programs used by Stels NPP OOO and/or Partner Companies (hereinafter – the Website, Services).
2.2. The purpose of this Policy is to ensure proper protection of personal data, which the User provides about themselves on their own when using the Website, Services in the process of applying for goods/services, information, non-exclusive license, against unauthorized access and disclosure.
2.3. Relations related to collection, storage, dissemination and protection of information provided by the User shall be governed by this Policy, other official documents of Stels NPP OOO and the current legislation of the Russian Federation.
2.4. The Company may amend this Policy. In case of any changes to the Policy, the Company shall notify the users by placing a revised version of the Policy on the Website and in the App.
2.5. By using the App, Website and Services the User fully agrees to the terms hereof.
2.6. If the User does not agree to the terms hereof, the use of the Website and/or Apps, as well as Devices, shall be immediately discontinued.
3. PURPOSES OF COLLECTION, PROCESSING AND STORAGE OF INFORMATION PROVIDED BY USERS OF THE WEBSITE, APP, SERVICES
Personal Data shall be processed by the Company in order to perform obligations regarding the use of the App towards the users; by Stels NPP OOO in order to perform obligations under Livicom service agreement; by Stels NPP OOO in order to organize and conduct (including with the involvement of third parties) loyalty programs, marketing and/or promotion strategies, research, surveys and other activities; in order to market services and/or goods of Stels NPP OOO and/or partners of Stels NPP OOO by directly contacting customers of Stels NPP OOO using various means of communication, including, but not limited to, phone, email, Website, App, etc.; for other purposes, if actions of Stels NPP OOO are not in conflict with the current legislation.
4. CONTENT OF INFORMATION ABOUT USERS
As part of the Service, the developer shall store, process, provide the Partner Companies with user information that includes:
4.1. Personal data of users provided by users and required for the Service to be delivered and the App to be used: telephone number, name, profile photo, contact list, address and information posted by the user in the section «Profile» and «Settings» in the App;
4.2. Other information about the Users, which includes complete information about physical or virtual devices connected to the App, as well as their settings and specifications; additional data obtained when accessing the App, including data about technical means (devices), technological interaction with the App (including IP address, type of User's operating system, type of User's mobile phone, geographical location, Internet connection provider).
4.3. Additional information about users provided by Partner Companies delivering services to users based on the App, with the consent of users, in particular: Subscriber's account number, installed equipment;
4.4. Information obtained by the Developer as a result of user actions when using the Apps.
5. TERMS OF PROCESSING OF PERSONAL DATA PROVIDED BY USERS AND ITS TRANSFER TO THIRD PARTIES
5.1. The Company shall take all necessary measures to protect the User's personal data from illegal access, modification, disclosure or destruction.
5.2. Stels NPP OOO shall provide access to User's personal data only to those employees, contractors and Partner Companies, which need this information to ensure the operation of the Website, App and provision of the Service, sale of goods, User's obtaining of a non-exclusive license, provision of information to the User.
5.3. Stels NPP OOO shall have the right to use the information provided by the User, including personal data, in order to ensure the compliance with the requirements of the current legislation of the Russian Federation (including in order to prevent and/or suppress unlawful and/or illegal actions of the Users). Information provided by the User may be disclosed only in accordance with the current legislation of the Russian Federation by order of court, law enforcement agencies, as well as otherwise provided for by the legislation of the Russian Federation.
5.4. Stels NPP OOO shall not verify information provided by the User and assume that the User, in good faith, provides reliable and complete information, makes sure that changes to the previously provided information if needed are made in due time, including, but not limited to, changing a phone number.
5.5. The time period for personal data processing shall be unlimited. The User may at any time withdraw their consent to personal data processing by emailing a notice to the Company to admin@livicom.ru marked «Withdrawal of Consent to Personal Data Processing».
6. TERMS OF USE
6.1. By providing services for the use of Apps the Developer acting reasonably and in good faith shall assume that the users:
– have all necessary rights that allow them to install and use the Apps.
– indicate reliable information about themselves in the scope required to use the Apps;
– acknowledge that information posted as a result of their use of Apps may become known to other users of the Apps, may be copied and disseminated by such users;
– acknowledge that certain kinds of information shared by them with other users and Partner Companies while using the Apps cannot be deleted by them;
– have read this Policy, agree to it and assume the rights and obligations specified herein.
6.2. When using the Website, App, Service, the users shall confirm that they:
– have all necessary rights that allow them to apply for and use the Website Services;
– indicate reliable information about themselves in the scope required to use the Services;
– acknowledge that information on the Website and in the Apps posted by Users about themselves may become known to third parties not specified in this Policy and may be copied and disseminated by them;
– agree to receiving text messages and calls in order to inform about alarm activation;
– have read this Policy, agree to it and assume the rights and obligations specified herein. Reading the terms of this Policy and registration in the App or on the Website shall be the User's written consent to collection, storage, processing and transfer to third parties of personal data provided by the User.
7. MODIFICATION AND DELETION OF PERSONAL DATA
7.1. The User may at any time modify (update, supplement) their personal information or part thereof in the relevant sections of the Website, App. If necessary, the User may request to update, supplement the information about themselves by emailing a notice to the Company to admin@livicom.ru marked «Personal Data Update». The User shall take care of making changes to the previously provided information, its updating in due time, otherwise Stels NPP OOO is not responsible for non-receipt of notifications, goods/services, etc.
7.2. The User may also delete personal information provided by the User within a certain account by emailing a notice to the Company to admin@livicom.ru marked «Deletion of Personal Data». At the same time, account deletion may result in impossibility to use some Services.
8. REVISION OF PRIVACY POLICY. APPLICABLE LAW
8.1. Stels NPP OOO has the right to make changes to this Privacy Policy. When changes are made to the current version, the date of the last update shall be indicated. The revised version of the Policy shall enter into force when it is posted, unless otherwise provided for by the revised version of the Policy.
8.2. This Policy and relations between the User and Stels NPP OOO arising in connection with the application of the Privacy Policy shall be subject to the law of the Russian Federation.
9. FEEDBACK. QUESTIONS AND SUGGESTIONS
9.1. All suggestions or questions regarding this Policy shall be communicated to the Support Service of Stels NPP OOO by e-mail support@livicom.ru or by phone: 8 (3822) 488-506.
Russia, Tomsk, ulitsa Sozidaniya, 1
